Nelusha Pushpawela is a seasoned professional known for his expertise in Business Management. With a rich background in the UK, where he lived and worked for over 5 years, Nelusha has over a decade of experience in the Business Process Outsourcing (BPO) industry. He has effectively managed teams of more than 1500 staff, excelling in areas such as process improvement, standardization, meticulous documentation, and the continuous enhancement of operational efficiency and customer experiences. As a Director, Nelusha’s results-driven approach and dedication to excellence stand as pillars of his success in the field.